Answer client questions in your voice with a Gemini skill
Gemini can build the skill for you from a chat you've already had.
A sketch of what you'll get back.
Your prompt
Fill in your details. Skip any you like.
This AI can't be filled in from a link, so the button copies your prompt: paste it into the new chat.
The prompt that gets copied
I want a reusable way to answer client questions. I'm a [YOUR ROLE, e.g. wedding photographer] and my clients are [YOUR IDEAL CLIENT, e.g. engaged couples]. I've attached my FAQ and policies: [YOUR FILE NAMES, e.g. FAQ.pdf and Policies.pdf]. When I paste a client message, do this: answer only with facts from my files; if the answer isn't there, say 'I'll check and get back to you' instead of guessing; keep it under [WORD LIMIT, e.g. 150] words; sound [YOUR TONE, e.g. warm, direct, no jargon]; sign off with [YOUR SIGN-OFF, e.g. Talk soon, Maya]. If the question touches [TOPICS I HANDLE PERSONALLY, e.g. billing disputes, refunds], don't answer it. Flag it for me instead. Please turn these instructions into a skill called 'Client replies' so I can reuse it.
Save your policies, FAQs, and tone as a Gemini skill. Next time a client emails a question, type / and the skill name, paste their message, and get a reply that's accurate and sounds like you.
Step by step
- Paste the prompt in Gemini and attach your FAQ or policy document.
- Let Gemini turn the instructions into a skill called 'Client replies.'
- Type / in the prompt bar next time, pick the skill, and paste the client's message.
- Review and personalize the draft before you send it.
What you'll get
A saved 'Client replies' skill that drafts accurate, on-brand answers in seconds and flags the touchy ones for you.
For users 18+. Skills replace Gems, and personal Gems move over automatically in November 2026.
- Made for
- Coaches, Consultants, Small business owners
- Works in
- Gemini
