# Get your money back after a company says no

> A refused return on never-worn shoes was accepted after one email that set out the buyer's consumer rights.

Paste what happened and the company's reply. AI explains the consumer protections that likely apply in plain words and writes a firm, polite complaint that asks for a clear fix by a date.

- Page: https://thesolocreators.com/prompts/refund-after-a-company-says-no/
- Category: Handle life admin fast
- Made for: Everyone
- Works in: ChatGPT, Claude, Gemini
- Time: About 10 minutes
- Effort: Just copy and paste
- Note: Not legal advice. Check the rules on your official consumer protection site.

## The prompt

Fill in the parts in [square brackets], or leave them and the AI will ask you for them.

```text
A company refused my request and I want to push back politely. What I bought or signed up for: [WHAT YOU BOUGHT, e.g. running shoes, tags off, never worn]. What went wrong: [THE PROBLEM, e.g. they refused a return within 30 days]. What they said: [PASTE THEIR REPLY]. Where I live: [YOUR COUNTRY AND STATE]. 1) In plain words, explain which consumer protections or company policies likely apply and how strong my case is. Don't overstate it. 2) Give me the link to the official consumer agency page so I can check. 3) Write a firm, polite complaint under 200 words that states the facts, names the protection in simple terms, asks for a specific fix and sets a reasonable deadline. 4) Tell me the next step if they still say no.
```

## Step by step

1. Gather your order details, dates and their refusal.
2. Paste the prompt with your country and state.
3. Check its claims on your official consumer agency site.
4. Send the email and save every reply.

## What you'll get

A plain read of your rights, an official link to check, a firm complaint email and the next step if they refuse.

## Good to know

**Which AI tools does this work in?** It works in ChatGPT, Claude and Gemini. On this page, ChatGPT and Claude open with your prompt already typed in. Not legal advice. Check the rules on your official consumer protection site.

**How long does it take?** About 10 minutes. It's rated "Just copy and paste". There are 4 steps, listed above.

**What do I need before I start?** Just your details for 4 blanks: what you bought, the problem, paste their reply and your country and state. You can skip any, and your AI will ask for them.

**What will I get back?** A plain read of your rights, an official link to check, a firm complaint email and the next step if they refuse.

Idea spotted on Reddit, shared by u/Tiny-Apple5913: https://www.reddit.com/r/ChatGPT/comments/1p6dz8k/comment/nqprsuc/. The prompt is The Solo Creators' own version.

## Go further

Ready-made skills in the Solo Creators AI Studio (https://thesolocreators.com/studio/) that fit this: TLDR (Your AI stops writing walls of text: every reply leads with the next action, numbered and skimmable); Second Brain (Give your AI a memory it reads across every project, so it finally knows your business).

From AI Use Cases and Prompts by The Solo Creators: https://thesolocreators.com/prompts/. Free to use; please link back to the page when you share it.