# Answer a hostile message with a calm reply that ends the fight

> It sorts their message into what needs an answer and what's just bait, then writes a reply that skips the bait.

Paste the nasty message you got and the facts. You get a brief, friendly, firm reply that answers only what needs answering, plus a list of the bait to ignore.

- Page: https://thesolocreators.com/prompts/calm-reply-to-a-hostile-message/
- Category: Look like a pro
- Made for: Everyone, Small business owners, Coaches
- Works in: ChatGPT, Claude, Gemini
- Time: About 5 minutes
- Effort: Just copy and paste
- Note: Not legal advice. For court or custody matters, check messages with your lawyer before you send them.

## The prompt

Fill in the parts in [square brackets], or leave them and the AI will ask you for them.

```text
I got this message from [WHO SENT IT, e.g. a difficult client or a co-parent]: [PASTE THEIR MESSAGE]. The facts are: [THE FACTS, e.g. the invoice was due on the 1st]. What I want to happen next: [YOUR GOAL, e.g. keep the client and get paid]. Help me reply using the BIFF method: brief, informative, friendly and firm. First, list each point in their message and label it as needs an answer, can be ignored, or bait meant to provoke me. Then write two replies under 120 words, one warmer and one more businesslike. Answer only the points that need an answer. No sarcasm, no defending my character and no apologies for things I didn't do. Assume a manager, judge or stranger might read it later, so keep it calm and factual. End with one clear next step or boundary. If this sounds like it needs a lawyer or another professional, say so.
```

## Step by step

1. Copy the hostile message exactly as you got it.
2. Paste the prompt and fill in the facts and what you want.
3. Pick the reply that sounds most like you.
4. Wait an hour, reread it, then send.

## What you'll get

A point-by-point read of their message and two calm, short replies you can send without regret.

## Good to know

**Which AI tools does this work in?** It works in ChatGPT, Claude and Gemini. On this page, ChatGPT and Claude open with your prompt already typed in. Not legal advice. For court or custody matters, check messages with your lawyer before you send them.

**How long does it take?** About 5 minutes. It's rated "Just copy and paste". There are 4 steps, listed above.

**What do I need before I start?** Just your details for 4 blanks: who sent it, paste their message, the facts and your goal. You can skip any, and your AI will ask for them.

**What will I get back?** A point-by-point read of their message and two calm, short replies you can send without regret.

Idea spotted on Reddit, shared by u/Philobus: https://www.reddit.com/r/ChatGPT/comments/1tolh94/comment/oo2o606/. The prompt is The Solo Creators' own version.

## Go further

Ready-made skills in the Solo Creators AI Studio (https://thesolocreators.com/studio/) that fit this: Slide Deck Designer (A blog post or an idea into a beautiful, on-brand deck. No Canva, no Gamma, no designer); Website Launch Builder (Plan, write, and build a launch-ready site, copy, design, legal pages, SEO and schema, without touching code).

From AI Use Cases and Prompts by The Solo Creators: https://thesolocreators.com/prompts/. Free to use; please link back to the page when you share it.