# Answer aftercare questions with a 30-second animation

> Claude animates your words, icons and colors into a video file, with no AI-generated people in it.

Type /motion in Claude and describe your care steps. You get a short animated MP4 you can text or email to every customer after they buy or book.

- Page: https://thesolocreators.com/prompts/aftercare-animation-for-customers/
- Category: Wow your clients
- Made for: Small business owners, Creators
- Works in: Claude
- Time: About 15 minutes
- Effort: A few steps
- Note: Claude Motion is in beta on Team and Enterprise plans. Enterprise admins turn it on in Organization settings.
- Published: 2026-11-03

## How can I make a short aftercare video for my customers with AI?

Type /motion in Claude, describe your care steps, and download the animated MP4 it builds. As of November 2026, Claude Motion is in beta on Team and Enterprise plans. It fits best for salons, makers and shops that send the same care instructions after every sale. If you're on another Claude plan, Motion isn't open to you yet, so ask Claude for a one-page care card from the same steps instead.

## The prompt

Fill in the parts in [square brackets], or leave them and the AI will ask you for them.

```text
Make a 30-second animated explainer that shows customers how to look after [WHAT THEY BOUGHT, e.g. a new lash lift]. Use these steps, in this order: [CARE STEPS, e.g. no water 24 hours, no mascara 2 days]. Show one step per scene, each with a big plain-language headline, a simple icon or shape and one short line underneath. End with a scene that says what to do if something doesn't look right: [WHO TO CONTACT, e.g. text us at the shop number]. Use my colors [BRAND COLORS, e.g. sage green and cream] and the name [YOUR BUSINESS]. Keep the pace calm, about five seconds a scene, with no voiceover and no people on screen. Make it vertical so it plays well on a phone.
```

## Step by step

1. Type /motion in the Claude message box
2. Paste the prompt below with your product and care steps
3. Ask Claude to change colors, timing or wording until it fits
4. Download the MP4 and add it to your after-purchase email or text

## What you'll get

A vertical 30-second MP4 with one care step per scene, your colors and name, and a final contact scene.

## Good to know

**How can I make a short aftercare video for my customers with AI?** Type /motion in Claude, describe your care steps, and download the animated MP4 it builds. As of November 2026, Claude Motion is in beta on Team and Enterprise plans. It fits best for salons, makers and shops that send the same care instructions after every sale. If you're on another Claude plan, Motion isn't open to you yet, so ask Claude for a one-page care card from the same steps instead.

**Which AI tools does this work in?** It works in Claude. On this page, Claude opens with your prompt already typed in. Claude Motion is in beta on Team and Enterprise plans. Enterprise admins turn it on in Organization settings.

**How long does it take?** About 15 minutes. It's rated "A few steps". There are 4 steps, listed above.

**What do I need before I start?** Just your details for 5 blanks: what they bought, care steps, who to contact, brand colors and your business. You can skip any, and your AI will ask for them.

**What will I get back?** A vertical 30-second MP4 with one care step per scene, your colors and name, and a final contact scene.

Idea spotted on X, shared by @claudeai: https://x.com/claudeai/status/2108271552991252810. The prompt is The Solo Creators' own version.

## Go further

Ready-made skills in the Solo Creators AI Studio (https://thesolocreators.com/studio/) that fit this: Website Audit (An evidence-cited, branded audit of any site, ready to hand a client); Slide Deck Designer (A blog post or an idea into a beautiful, on-brand deck. No Canva, no Gamma, no designer).

From AI Use Cases and Prompts by The Solo Creators: https://thesolocreators.com/prompts/. Free to use; please link back to the page when you share it.